Smart Industries & Arcade Games FAQ

A claw crane machine is a prize game that allows players to maneuver a mechanical claw to pick up and win prizes such as plush toys, novelty items, candy, collectibles and licensed merchandise.

Claw machines are among the most popular amusement attractions because they combine skill, excitement and merchandise sales opportunities, helping operators generate recurring revenue. 

Popular crane prizes include plush toys, licensed merchandise, novelty products, candy, gift items, collectibles and seasonal promotions. Many machines can be configured for different prize types and sizes. Please refer to product specs for prize compatibility.

Yes, you’re able to adjust claw crane game settings such as claw strength, payout rates, pricing and game difficulty to match business goals and location needs. 

Yes, crane games appeal to a broad audience and we offer a variety of themed games, making them effective attractions for all-ages entertainment venues. Browse our selection like Candy Crane House, Pirates Chest, Pixie Prize and more to see what could work best for your space! 

Smart Industries is a leader in crane games, with an extensive collection featuring various models of Toy Chest, Candy Cranes, Pirates Chest, Prize Time and more!

Smart Industries is a U.S.-based manufacturer of coin-operated amusement equipment, including claw cranes, self-merchandisers, redemption games, sports games and winner-every-time attractions. The company has been manufacturing crane games and amusement equipment since 1985.  

Smart Industries games are found in family entertainment centers (FECs), arcades, bowling centers, movie theaters, amusement parks, resorts, convenience stores and street operator locations.

Yes, Smart Industries provides access to parts and technical support resources for operators and distributors. Please visit our Parts Department page to request parts. For technical support, visit our Tech Help Desk. 

Smart Industries equipment can be purchased through authorized distributors and dealers. Find your nearest distributor using our locator tool. 

1. Add items to your shopping cart by entering the quantity you need, then click "Add To Cart".
2. To check out, click the "View Cart & Checkout" button on the pop-up and then "Proceed to Checkout" on the right side of the page in the "Cart" section.
3. If you do not have an account, please select "Proceed as a Guest" or log in if you have an existing account.
4. Review your order and if everything is correct select "Continue Checkout". You may make modifications to the quantity of a product or remove a product from your shopping cart here.
5. Enter your "Ship To" information. Asterisks indicate a required field during checkout - be sure to fill them in so your order can be processed. Once you have entered all required information, your shipping method options will display on the right side of the page.
6. Select your shipping method. These prices are only estimates and are calculated based on shipping weights and dimensions. To proceed to the payment page click "Continue Checkout".
7. If your shipping address is not the same as your billing address, you will need to deselect the "Same As Shipping Info" box and enter in the correct billing address for the credit card being used. You will also need to enter your credit card information on this page. To review and submit your final order click "Continue Checkout". If your order is correct, you can select "Submit Order".

Please use our locator tool to find your nearest Smart Industries distributor. 

A "Wishlist" is an online storage portal for you to save products you want, or may need in the future. To move an item from your "Wishlist" to your shopping cart, all you need to do is log in to your account and select "Wishlist". From your "Wishlist" you can move items directly in to your shopping cart by clicking "Add To Cart".

Learn More

Some of our products are too big or too heavy to ship. When you request a quote, we will have a representative contact you to discuss pricing and arrange shipping.

An oversized crane is a larger-format claw machine designed to hold and dispense larger prizes than traditional cranes, including jumbo plush toys and premium merchandise.  

Oversized cranes can accommodate larger plush toys, specialty items, promotional products and high-value prizes that would not fit in standard crane machines.

Oversized cranes are popular in larger venues like family entertainment centers, amusement parks, shopping destinations, arcades and high-traffic venues where large prizes create visual impact and draw players in.

If you’re debating between an standard and oversized crane, consider your floor space, prize visibility and prizes you want to merchandise. If you’re looking for a machine with increased prize visibility, stronger customer attraction and opportunities to merchandise larger premium prizes that drive play, an oversized claw crane game is for you!

Smart Industries offers a range of oversized crane games, including Prize World, The Giant Taj Mahal, Taj Mahal Mini, The Giant Carnival Package and The Giant Wizard Package. 

A redemption game awards tickets, points or prizes based on player performance, which can then be exchanged for rewards.

Redemption games help drive repeat visits, increase guest engagement and encourage players to accumulate rewards over time. Players are often motivated to return and continue earning tickets or points toward larger prizes, helping create ongoing engagement and repeat plays.

Smart Industries offers an extensive collection of redemption games including Prize World, Knock ‘Em Blocks, Scream N Win and more.

A self-merchandiser is a prize-winning game that automatically dispenses merchandise directly to the player after a successful play.

Unlike traditional cranes that use a claw to retrieve prizes, self-merchandisers use various skill-based mechanics to award prizes through automated vending and dispensing systems.

Depending on the machine design, self-merchandisers can be stocked with candy, toys, electronics, gift cards, jewelry, collectibles and other merchandise.

Yes, self-merchandisers are designed for efficient prize loading and straightforward maintenance to help operators efficiently refill to maximize uptime.

Self-merchandisers offer strong prize visibility, flexible merchandising options, automatic prize dispensing and opportunities for repeat play, making them a valuable addition to game floor line-ups.

Smart Industries has a wide selection of self-merchandizing arcade games, including Ker Plop, JJ Bot, Mega Prize and more.

Currently, online order are all shipped from the Menomonie location unless otherwise discussed. Special arrangements for pickup or equipment delivery can be made.

Sports arcade games simulate athletic challenges. Smart Industries offers basketball shoot-to-win games that encourage competition and interaction in an amusement setting.

Sports arcade games are popular because they encourage friendly competition, multiplayer participation and repeat play, making them fun for players of all ages.

Yes, sports arcade games are frequently installed in family entertainment centers, arcades, bowling centers and recreation venues due to their broad appeal.

Sports arcade games are designed for frequent use and generally require routine inspections and preventative maintenance to ensure optimal performance. If you need any tech support for your Shoot-to-Win games, visit our Tech Help Desk.

Smart Industries manufactures two basketball arcade games, including Shoot to Win and Shoot to Win MVP.

Winner every time games are amusement attractions designed so players receive a prize after every play, creating a rewarding and engaging customer experience.

Winner every time games help create positive player experiences, encourage repeat participation and can support consistent redemption and merchandising.

Common prizes dispensed in winner every time games include plush toys, candy, novelty items, collectibles, small electronics and promotional merchandise.

We have several games where players win every time, including My Little Ducks, Candy Crane House, My Little Pets and more.